If you're experiencing a problem please contact customer service at firstname.lastname@example.org .
WHERE DO YOU SHIP?
Almost everywhere in the world. We ship to US, Canada, throughout Europe, and Japan all the time, but our e-commerce system is set up to take orders from just about any place with a street address.
HOW MUCH DOES SHIPPING COST?
Free ground Domestic shipping when you spend more then $75.00 within Mainland USA.
Standard shipping rates apply. UPS and USPS are available.
Please note that customs clearance is different in every country and that your government may charge you additional duties and tariffs on top of regular postal charges. Returns and exchange shipping is not covered by Laird Apparel.
HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?
All orders are processed within 24 hours of being received Monday through Friday. Orders received after 11 AM (PST), on weekends, or during a holiday will be processed on the next business day. Once an order is shipped, you will receive an email with a tracking number. This will give you the best time estimate for when your package will arrive.
WHAT IS YOUR RETURN POLICY?
Laird Apparel products can be returned up to 30 days after date of purchase for a full refund, providing the item is in its original condition, with tags still attached. Products in their original condition that are returned after 30 days will be eligible for store credit at the current selling price or the promotional price that was offered at the time of purchase. Sale Items are final sale, exchange only. International orders will be responsible for all return and exchange shipping costs. Import duty charges are the responsibility of the customer. We will not refund orders for packages not delivered due to unpaid duty charges.
HOW DO I MAKE A RETURN / EXCHANGE?
US Returns / Exchanges
Email us at email@example.com to let us know what you will be returning, and if you are requesting a refund or an exchange. We will make the note to your order. Please send returning items, the unwashed, unworn items, with tags, back to Laird Apparel. Laird Apparel Return Dept: 22600 Lambert Street, Bldg F Suite 1206, Lake Forest, CA 92630.
Once we receive your package you will be sent an email notifying you that your return is being processed. Most returns are processed within 1 week of being received. Refunds should take between 1-3 days to post to your account.
ATTN: Laird Apparel Return Dept: 22600 Lambert Street, Bldg F Suite 1206, Lake Forest, CA 92630.